Rob Buhrman

Executive summary

Rob Buhrman is a principal with Grant Thornton’s Enterprise Technology Strategy & Innovation business line. He leads the IT Service Management service line. He also leads Grant Thornton’s public sector Commerce Account and is a client advisor and practitioner of Grant Thornton’s Digital Services solution offering.

Rob’s experience has primarily focused on the agile transformation of Federal products and services; including business and IT strategy, experience design and prototyping, agile coaching, service management, and program management office (PMO) standup and operation. Prior to joining Grant Thornton, Rob was a Senior Manager at Accenture leading ERP and business intelligence implementations.

Prior to joining Grant Thornton, Rob was a Senior Manager at Accenture leading financial management and business intelligence implementations.

Rob’s experience spans across Federal civilian agencies, higher education, and the private sector.

Professional qualifications and memberships

• Certified Project Management Professional (PMP)
• Certified Program Management Professional (PgMP)
• Certified Scrum Master (CSM)
• Certified Scaled Agile Framework Professional Consultant (SPC)
• Information Technology Infrastructure Library (ITIL) v3 Foundation Certification
• Certified Bill Inmon Government Information Factory (GIF) Architect
• Member, Project Management Institute (PMI)
• Member, Customer Experience Professionals Association (CXPA)
• Member, IT Service Management Forum (ITSMF)

Community involvement

Presentations and publications

• 2018 Partnership for Public Service, CX for the Public Sector - Point of View
• 2018 Federal Reserve Banking System – “Product versus Project Management – Creating Products that Delight the Customer”
• 2016 University of Maryland University College (UMUC) – “Advanced Project Management”
• 2014 Grant Thornton SAFe Agilist Trainer

Education

• University of Virginia, Master of Engineering, 1996;
• University of Virginia, Bachelor of Science, 1995.